They may need a little reshaping after transport. The wired branches can be gently fanned out to give the tree a fuller appearance; avoid repeatedly bending the same section or pulling directly on the gemstone chips.

No. The gemstone chips are natural and the trees are assembled by hand, so small differences in colour, markings, branch position and overall shape are normal. For online sales, product photographs are best treated as representative rather than an exact match.

For normal shop dust, use a soft dry brush or cloth. Because each tree combines gemstone chips, wire and a wood or orgonite base, soaking the whole piece or using household cleaning products is best avoided.

Keep the base secure and make sure the outer packaging does not press heavily against the branches. A small protective box with enough cushioning to prevent movement is preferable to tightly wrapping the tree itself, which can flatten the wirework.

Traditional meanings and personal spiritual uses can be discussed as beliefs, but they should not be presented as guaranteed effects. Avoid claims that a tree can treat anxiety, improve health or cure a medical condition without the robust evidence required for health advertising.