They are better treated as decorative and spiritual gemstone pieces rather than massage tools. The faceted surface has defined edges rather than the smooth, rounded finish normally expected from a massage ball, so retailers should not promote them for therapeutic bodywork.

No. It combines several gemstone types associated with the seven chakras, rather than being one naturally occurring multicoloured gemstone. This is worth explaining to customers who are particular about exactly what material they are buying.

Yes. A polished gemstone can be hard and still chip if it is dropped or knocked against another hard object. Give each ball enough room on display and avoid storing several loose pieces where the faceted edges can continually strike one another.

For routine fingerprints and dust, use a soft, lint-free cloth. Avoid applying steam, ultrasonic cleaning or strong household chemicals across the entire range, as appropriate care can vary between gemstone types and treatments.

Not quite. The faceted surface reflects and breaks up light differently from a smooth polished sphere, so customers wanting the traditional clear viewing surface of a scrying ball may prefer a conventional crystal ball. They can, of course, still use the faceted pieces in their own spiritual practice.

The word “healing” is part of the range name, but retailers should be careful about turning that into medical claims. Traditional crystal meanings can be discussed as spiritual beliefs, but claims that gemstones treat, prevent or cure physical or mental health conditions require robust evidence.