They arrive as finished ornaments, but the wire branches may be slightly compressed during transit. Hold the agate base securely and gently fan out the branches to create a balanced, natural-looking shape.

The stone base is solid, but the wired branches and gemstone chips should be treated as decorative components. Always lift the tree by its base and avoid repeatedly bending the same branch, as this may weaken the wire or loosen a stone.

Regular dusting with a soft, dry cloth or clean brush is usually sufficient. Avoid soaking the entire tree or using steam, ultrasonic cleaners or harsh household products, as the different gemstones, metalwork and fixings may respond differently.

A bright room is generally fine, but prolonged exposure to strong, direct sunlight is best avoided. Some gemstones, particularly amethyst, may gradually lose colour when left in intense light for extended periods.

No. The colour and pattern of the agate base, the shape of the gemstone chips and the arrangement of the branches will naturally vary. Online retailers should describe photographs as representative rather than promising an exact match.

Natural stone may have a hard or slightly uneven underside. Display the trees on a suitable surface and suggest using a small felt pad or coaster when placing them on polished or delicate furniture.